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SUPPORT CENTRE

FIND ANSWERS.
GET SUPPORT.

Access support resources, service information, and guidance for your Air Support Tactical products and services.

Battery Guide

Charging instructions, maintenance tips, and device care information.

FAQs

Find answers to common questions about services and support.

Service Agreement

Review service terms, coverage details, and customer responsibilities.

Contact Support

Get assistance from our team for technical and service enquiries.

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BATTERY SUPPORT

KEEP YOUR DEVICE READY.

Proper charging helps maintain battery performance and ensures your DroneGuard device is ready when needed.

Quick Rules

Use a Standard Wall Charger

Use a 5V wall charger for stable and reliable charging performance.

Charge Regularly

Recharge the device periodically, even during inactivity.

Keep the Device Cool

Charge in a cool, well-ventilated area.

Battery Guide

STEP 01

Power Off

Turn the device off before connecting the charging cable.

STEP 02

Connect Charger

Connect the supplied USB cable to the device and wall charger.

STEP 03

Charge Fully

Leave connected until charging is complete, typically 8–10 hours.

STEP 04

Check Battery

Power on the device and verify battery status within the app.

FAQs

QUESTIONS BEFORE YOU GET STARTED?

Find answers to common questions about DroneGuard devices, subscriptions, installations, and support services.

SERVICE AGREEMENT

SERVICE TERMS MADE SIMPLE.

Review the key terms, responsibilities, and service information that help keep your DroneGuard protection active and your account in good standing.

Need the complete agreement?

01

Coverage

Understand what services, monitoring, platform access, and recovery support are included with your subscription.

02

Responsibilities

Learn about device usage requirements, account obligations, and maintaining active service.

03

Billing & Renewals

Review subscription terms, renewal requirements, service periods, and payment information.

04

Policies & Protection

Access information regarding warranties, refunds, privacy, liability, and service conditions.

GET SUPPORT

STILL NEED
HELP?

Our team is available to assist with technical support, service enquiries, account questions, and general assistance.

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